Felicia B Zpn

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Verified Reviewer

Fake jacket

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William Jacket - Fake jacket

You advised on a moose knuckle but I received a fake jacket. I want to return your jacket and get a refund.

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Loss:
$159
Cons:
  • Are liars

Preferred solution: Full refund

User's recommendation: Not buy a moose knuckle from them

David G Uzg

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Verified Buyer
|

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Verified Reviewer

ZERO CUSTOMER SERVICE

William Jacket - ZERO CUSTOMER SERVICE
William Jacket - ZERO CUSTOMER SERVICE - Image 2

I bought a vintage baseball jersey from @williamjacket, size Men Large, and when I received it, the hole for the head was so small that even a child could not pass his /her head through it.

Then I tried to contact them, through two different emails ZERO ANSWER.

Now Im stuck with an unusable apparel, money wasted.

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Loss:
$79
Pros:
  • Offer rare vintage jerseys
Cons:
  • Jerseys are unusable

Preferred solution: Full refund

User's recommendation: STAY AWAY FROM THIS SERVICELESS COMPANY.

Resolved
Jill C Vdz

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Verified Reviewer
| map-marker Titusville, Pennsylvania

Resolved: Bad experience with customer service

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Updated by user May 10, 2024

Company fixed the issue and I have been provided with apology. After I filed a complaint with PayPal, William Jacket sent the piece that was missing from my order

Original review Apr 10, 2024

I received the bathrobe I ordered & paid for but there was no belt with it! I've emailed them repeatedly but haven't gotten any response. My order# is 355247

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User's recommendation: Purchase through Amazon

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Brisbane, Queensland

Rip off

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William Jacket - Rip off
William Jacket - Rip off - Image 2

Purchased a robe cost $175 but you guys took $266.93 from bank account

So wrong when order stated payment due $175 free delivery n shipping

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User's recommendation: Do not trust

Timor S Kao

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Verified Buyer
|

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Verified Reviewer

For a refund of money and jacket replacement

William Jacket - For a refund of money and jacket replacement
William Jacket - For a refund of money and jacket replacement - Image 2
William Jacket - For a refund of money and jacket replacement - Image 3

Hello I have just asked for a refund of my money because I mistakenly gave 20 more pounds and also I asked for a jacket replacement size so thats why I have paid a small difference and I have waited for quite awhile and no one responded and I need to know whats happening with the shipment.

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Loss:
$20
Pros:
  • Good quality and shipment
Cons:
  • Time of response and not getting refund

Preferred solution: Full refund

Marcus S Yqv

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Verified Reviewer

These *** sent me the wrong tracking number and I never got my item.

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I ordered a jacket from them on the 8th of December. Its almost Christmas and still havent received the package.

They sent me a tracking number to a package that was shipped to Pennsylvania.I live in North Carolina. When emailing them about this mistake, they just gave me the usual *** response.

Thank you for contacting and sorry for inconvenience, we sent the package to the address that was written on the receipt.

If your girlfriend ever asks for a product from this company, tell her shes not gonna get the item because they wont send it and theyll take your money.

View full review
Loss:
$174
Pros:
  • Non
Cons:
  • Will send you the wrong tracking number
  • Will not fix their mistakes
  • Do not have a contact number just email

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t order from this company

1 comment
Lyric Mxl

I ordered a jacket. on their website they said Dely in 10-12 days.

It took a month and a half to get it. When it came, It was too small, the zipper was on the wrong side of the jacket for my husband, and it was not reversible. I have been trying all this week, 3-4 times a day filling out forms, sending pictures of item, emailing ..just trying to get a return authorization number to ship back. I get absolutely no response.

Too I will send the item back, in a certified mailing so they can refund my money. Your thoughts on that?

Anonymous
map-marker West Sacramento, California

Raiders jackets

No I ordered 2 jackets for William jackets one was large one was a 3x both of them are large ones I have contact them in text 6 times and no answer I requested a to send it back to them and tha can send me a 3x jacket but no answer so you guys are going to rip me off you all need to make good on my order cj363070@***.com that my email so respond to messages

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Spikey D

Stay Away

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This company will scam you out of your money. Their products are knock offs and they are based in PAKISTAN, NOT USA.

I wrote them for a return label, bc what I ordered was NOT satisfactory, nor was the size correct and they demanded a photo of the item (Who does that?). Then they said to ship to an address in Pakistan. Shipping to that country costs $50! After emailing back and forth for a week, these were some of the responses I received from them.

Write a positive review, then well partially refund you. What then? Return the item if you dont like it. IF you want a world of stress and lost money for *** product that smells and is coated with dust from some desert warehouse in Pakistan then go ahead and order from this scamming piece of *** company.

THERE IS A REASON why you cannot write reviews directly on their website. Also, they use WHATSAPP as a contact #? That should already be a red flag. Learn from my mistake, STAY AWAY FROM THIS *** COMPANY.

Company is based out of Pakistan, NOT Florida like they claimed to be.

I asked for a shipping label and return of an item that was unsatisfactory. They gave me the run around for a week (asking for pictures, not responding positively). Finally, gave me a return address in Pakistan somewhere. I knew at that point I was going to lose my $120, plus an extra $50 shipping.

I knew that if I returned it, I was never going to get my money back, bc they would not send a shipping label to track the return like most legitimate companies would do. I feel scammed out of my money and just want justice brought to this over seas company selling knock off brands to hard working Americans.

View full review
Loss:
$120
Cons:
  • You will lose your money

Preferred solution: Full refund

User's recommendation: Stay Away

Peter B Sxz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ordered a jacket and got a poor quality sweatshirt

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William Jacket - Ordered a jacket and got a poor quality sweatshirt

I ordered a jacket from the company, but got a low quality sweatshirt instead. To rectify this, I was told I needed to pay an extra fee of $40 to receive the item I ordered originally.

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Loss:
$109
Cons:
  • Terrible customer service
  • Low quality merchandise
  • Outrageous fees

Preferred solution: Full refund

User's recommendation: stay away!

Michael C Njs

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Bartlesville, Oklahoma

No product ev Ier delivered at all

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William Jacket - No product ev Ier delivered at all

I paid $209 for jacket and they say it is hung up in distribution because of lack of.

Postage.

I didn't pay anything because it was supposed to be free delivery now. They say I have to pay for it and I haven't received a coat at all.

This place is Nothing but I scam and they don't want to tell you that they just don't want to send you anything.

They just want your money and that's all.

They're probably nothing but criminals to start with. All I want is my money back

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User's recommendation: Stay away from this company they're no good

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